Refund policy

Return Policy

Not completely satisfied? Return for a full refund or store credit.

Returns

Must be postmarked within seven (7) days of delivery, in new and unused condition with all original tags attached.

Process

Include proof of purchase; mail to Exotic India, A 16/1 Wazirpur Industrial Area, New Delhi 110052, India. Buyer covers return shipping.

Refunds

Processed within 5 business days of receipt. Card refunds may take 1-2 billing cycles to reflect.

Exceptions

  • Custom-made clothing
  • Framed paintings
  • Custom-made statues

Damaged/defective? help@exoticindia.com