Frequently Asked Questions

Do you ship internationally?+

Yes — flat ₹1,500 to every country via DHL / FedEx. Delivery in 6-10 working days.

Is shipping really free in India?+

Yes. No minimum order, no hidden fees. Every parcel goes free within India.

Can I get a piece stitched to my size?+

Almost every kurta, blouse, and lehenga can be made-to-measure. Look for the 'Made to order' badge or write to help@exoticindia.com.

What if the fit isn't right?+

You have 7 days from delivery to request a free return or an exchange. See our Refund Policy.

How do I care for handloom silks?+

Dry-clean only, store in muslin. Full guide on the Fabric Care page.

Do you offer COD?+

Yes, for orders under ₹25,000 within India. A ₹100 handling fee applies.