Return & Refund Policy

Thank you for your purchase. If you are not completely satisfied with the merchandise for any reason, you may return it to us for a full refund or store credit.

Returns

All returns must be postmarked within seven (7) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return process

Place the item securely in its original packaging and include your proof of purchase with order number. Mail to:

You will be responsible for all return shipping charges. We strongly recommend using a trackable service.

Refunds

Please allow at least five (5) business days after we receive your item for processing. Credit card refunds may take 1–2 billing cycles to appear on your statement. We will notify you by email once processed.

Exceptions

• Custom-made clothing
• Framed paintings
• Custom-made statues

For defective or damaged products, contact help@exoticindia.com and we'll arrange a refund or exchange.